Our clinical approach
Everything we do at Kooth is underpinned by robust clinical evidence; our services are easily accessible, aligned with the NHS and designed around the wants and needs of individuals.
A positive virtual ecosystem
Our approach to mental health support has always been predicated on safety, accessibility and choice. This choice extends to how people get help, but also to the therapeutic support available.
Research has characterised the sum of all Kooth offers as a ‘positive virtual ecosystem’. This view considers the service as a whole, rather than as a series of components.
It acknowledges that Kooth and Qwell are places where people can explore their struggles, find their own type or combination of support, learn how to manage and prevent issues escalating - and, importantly, help others.
Prevention and support
Our clinical model sees support being offered from the first moment-of-need through to help for the most vulnerable
This support is rooted in the THRIVE framework - also adopted by the NHS - which means that instead of moving through a linear set of stages, people can dip in and out of these ‘quadrants’ according to need
Our flexible model enables timely access to the right level of intervention at the right time
Our governance framework
Kooth's chief clinical officer and consultant clinical psychologist Dr Lynne Green describes our clinical operating model - and how it is the basis of an ongoing governance measure, ensuring continuous improvement and evaluation of all the support we offer.
i-RESPOND
iRESPOND is our proprietary clinical operating model - it stands for:
Integrative: we draw from therapeutic models
Responsive: we offer support in-the-moment
Evidence-based: clinical interventions are based on established evidence
Safe: we comply with all statutory frameworks
Person-centred: individualised support
Outcomes focused: we measure outcomes across the service
Non-judgemental: we are here to listen and support, not to judge
Data-informed: we use data to enhance our service
How Kooth makes a difference
Our growing evidence base shows how Kooth’s model delivers numerous positive outcomes through diverse pathways to support.
